Beta software and hard-to-catch bugs
NOTE: Please report any bugs you experience while using Qbox in the comments section below.
We released out beta 1.0 a little over 2 weeks ago, and have been busy identifying and catching both major and minor bugs with the site and player. While it seems that the service is working properly for the vast majority of users, we do realize there still are some bugs that need to be addressed to make the service more robust.
One particular issue that was brought to our attention involves Firefox, where there is a connection failure between the browser and Qplayer. When you click the play button on the website, you’re prompted with a message to download the player again (even if you’ve installed it already). One possible cause for this is a corrupted registry, and it can be repaired as follows:
1. Right-click on the Firefox icon and locate the directory where Firefox is installed.
2. In my case, the directory is: “C:\Program Files\Mozilla Firefox\”
C:\Program Files\Mozilla Firefox\plugins\npqboxplugin.dll
This should fix the registry corruption issue, and when you restart Firefox, your Qplayer should be recognized by the browser.
We welcome your feedback, and would like to assure you that our developers are working around the clock to make your experience perfect.
